FLORIDA’S STATEWIDE CENTRALIZED ALERT PLATFORM

ONE PLATFORM FOR ALL SAFETY TECHNOLOGY

PSAPs/911 & Law Enforcement
School Districts & School Safety Specialists
Emergency Alert Vendors & Security Companies

ABOUT

About Florida’s New Statewide Centralized Alert Platform

The Florida Department of Education (FLDOE), in cooperation with the Florida Department of Management Services (FLDMS), is implementing a statewide initiative to enhance school emergency communications and strengthen coordination between schools, first responders and the State of Florida.

As an enhancement to Alyssa’s Law, this deployment follows the passage of Florida Senate Bill 1470, Amendment 777016 (2025):

Subject to an appropriation, the Department of Education, in cooperation with the Department of Management Services, shall identify a centralized system for use by all public safety answering point infrastructure which can receive alerts from all panic alert systems and integrate digital maps used by public schools, charter schools, and other educational institutions.

The centralized system must:

  • Receive alerts, location information, and relevant data from all department-approved panic alert systems.
  • Integrate and display digital school maps to provide real-time situational awareness to law enforcement and emergency responders.
  • Retain and provide access to historical alert data for use by authorized state agencies.

Each public school and charter school shall confirm with the district school board that the school’s respective panic alert system is connected to the centralized system. Panic alert systems must be integrated with the centralized system to ensure seamless notification of law enforcement and emergency responders. Digital maps required under s. 1013.13 must also be integrated with the centralized system to support emergency response.

HOW IT WORKS

Your role in FLSCAP is vital. Here is a breakdown on how FLSCAP creates
an organized ecosystem for everyone

PSAPs/911 dispatch operators

PSAPs/911 & Law Enforcement

Real-time critical data integration straight to dispatch.

Transform your response capabilities with a unified intelligence feed. By integrating disparate data sources directly into a single platform, we eliminate critical blind spots during high-stakes emergencies.

  • Direct Integration: Automate incident creation and log essential data without manual entry delays.
  • Live Multimedia Streams: Instantly access on-site security cameras, floor plans, and real-time audio feeds.
  • Precision Geolocation: Pinpoint exact locations of alerts, including specific rooms or zones within large campuses.
  • Multi-Agency Sync: Coordinate seamlessly across local, county, and state jurisdictions with shared operational views.
LEARN MORE ABOUT PSAPs/911 INTEGRATION

School Districts & School Safety Specialists

Comprehensive ecosystem connecting campus infrastructure to local agencies.

Ensure the highest standard of safety for students and staff. Our platform bridges the gap between your school's physical security infrastructure and first responders, facilitating instantaneous communication when every second counts.

  • Alyssa’s Law Compliance: Immediate panic alerts routed directly to local law enforcement and your district all in one platform.
  • Unified Platform: Creating one centralized platform to receive alerts for both public and charter schools.
  • Staff Empowerment: Provide secure mobile and desktop apps for immediate incident reporting by authorized personnel.
  • Automated Protocols: Trigger pre-configured lockdown and evacuation workflows instantly upon alert activation.
LEARN MORE ABOUT SCHOOL INTEGRATION
Police officers at school
School building

Emergency Alert Vendors & Security Companies

Secure API connections extending the reach of physical security platforms.

Supercharge your hardware and software offerings. By utilizing our open architecture, you can transform standalone cameras, sensors, and access control systems into active nodes within a broader emergency response network.

  • Developer-Friendly API: Seamlessly integrate your systems with our robust, documented RESTful endpoints.
  • Hardware Agnostic: Connect diverse physical security products including IP cameras, access control, and IoT environmental sensors.
  • Value Multiplier for Clients: Offer your customers the unmatched benefit of direct-to-police communication integrated into your products.
  • Enterprise-Grade Security: Architected for tenant-based isolation, role-based access control, and end-to-end data encryption.
LEARN MORE ABOUT EMERGENCY INTEGRATION

FAQs

PSAPs/911 FAQ

No, FLSCAP replaces the need to monitor multiple systems. Instead of logging into different platforms, the centralized system consolidates all alerts into a single interface, reducing workload, training complexity, and response time.

No. FLSCAP is designed to simplify operations, not add burden. It standardizes workflows, eliminates duplicate systems, and streamlines alert handling.

Alerts are automatically routed based on verified geolocation and jurisdiction, ensuring they reach the correct PSAPs/911 instantly without manual intervention.

Yes, but through a single standardized format, eliminating the need to learn or manage different vendor systems.

Yes. The platform enables simultaneous visibility across PSAPs, law enforcement, and state agencies, improving coordination during incidents.

Alerts include:

  • Exact location (GPS + mapped location)
  • School and room-level details (when available)
  • Type of emergency
  • User/reporting information
  • Real-time updates and notes

The state will provide standardized training and ongoing support, reducing the need to train on multiple systems.

Alerts are received in under 10 seconds from the time a panic button is pressed, ensuring near real-time response.

FLSCAP can automatically notify multiple PSAPs and agencies simultaneously, based on jurisdiction and predefined rules.

No. FLSCAP standardizes workflows, training, and alert handling, eliminating inconsistencies across systems.

Yes. PSAPs can claim, acknowledge, and manage alerts directly within the platform across web and mobile interfaces.

FLSCAP is built on redundant, geographically distributed cloud infrastructure with 99.999% uptime, ensuring continuous availability. Backup systems and failover protocols maintain operations even during outages.

No. The platform is designed to integrate alongside existing CAD systems, enhancing—not replacing—current workflows.

The system allows for:

  • Custom alert routing rules
  • Defined incident types
  • Real-time communication with the reporting party

This helps PSAPs quickly assess and prioritize incidents.

Yes. PSAPs can configure:

  • Alert views (map, grid, feed)
  • Routing rules
  • Notification preferences

to match operational workflows.

School District FAQ

No. FLSCAP is vendor-agnostic and integrates with existing systems.

No. All school panic alert systems must connect to FLSCAP to ensure interoperability and compliance. However, you can continue using your preferred vendor; the platform integrates with all approved systems.

It provides:

  • Direct, real-time connection to PSAPs
  • Unified communication across agencies
  • Faster response times
  • Enhanced situational awareness with digital maps

Yes. The platform integrates digital school maps and floor plans, giving responders real-time visual context during emergencies.

Access is controlled through role-based permissions, and data is only accessible to authorized school, local, and state agencies.

Yes. The platform complies with FERPA, HIPAA, and CJIS best practices, with encrypted data and secure cloud infrastructure.

No. Implementation is phased and includes integration, testing, and training to ensure a smooth transition.

Yes. Schools will participate in scheduled system testing, and PSAPs will be notified prior to any tests to ensure coordination.

Data retention is typically 365 days, but policies can be customized based on district or law enforcement requirements.

The school district or agency owns its data, with secure access provided only to authorized users.

No. Location tracking is only active during an initiated emergency, protecting user privacy.

Training includes:

  • Live and virtual sessions
  • Train-the-trainer programs
  • Ongoing webinars and support
  • Customized training materials

Schools must be connected to meet state compliance requirements. Districts and the state will verify that all systems are properly integrated.

During implementation:

  • Digital maps are imported and validated
  • Devices are mapped to precise locations
  • Systems undergo end-to-end testing before launch

Yes. The platform can also support:

  • Non-emergency alerts
  • Internal communication
  • Mass notifications when needed

Minimal. Integration is supported by the platform team, with structured onboarding and support throughout deployment.

Vendor FAQ

Yes. Vendors continue to provide their solutions, but must integrate with FLSCAP to ensure statewide connectivity.

Vendors must support secure integration methods such as:

  • APIs
  • Webhooks
  • Standardized data formats

This ensures consistent alert delivery and display across all agencies.

No. The platform is designed to be open and interoperable, allowing multiple vendors to participate while ensuring a unified response system.

All incoming alert data is normalized into a single format, ensuring consistency for PSAPs and responders regardless of source system.

Yes. The system supports future integrations such as:

  • Video feeds
  • IoT sensors
  • Access control systems
  • Mass notification platforms

Vendors continue to:

  • Support their hardware/software
  • Provide updates and maintenance
  • Enhance features within their systems

Yes. Organizations can toggle integrations on or off by location, allowing flexibility in deployment.

The platform is designed for 99.999% uptime, with redundant cloud infrastructure to ensure continuous operation.

Through:

  • Redundant cloud infrastructure
  • Continuous monitoring
  • Automated backups and failover systems

Critical issues are addressed within:

  • 5-minute response time
  • Resolution within 30 minutes to 3 hours

Non-integrated systems will not meet state requirements, limiting their ability to operate within school districts.

Integration is streamlined through standard APIs and data formats, and the platform team supports onboarding to reduce vendor burden.

No. Vendors maintain their systems, but data is shared with FLSCAP to ensure uniform visibility for emergency response.

Cross-Stakeholder FAQ

Yes. The centralized platform ensures compliance with SB 1470 requirements, including integration of panic alerts and digital maps statewide.

No. FLSCAP enhances 911 operations by delivering richer, real-time data directly to PSAPs.

Yes. Authorized users can access historical alerts, reports, and analytics for operational review and investigations.

Yes. FLSCAP is designed for scalability, supporting integrations with:

  • CAD systems
  • Video management systems
  • Access control
  • IoT sensors

Deployment follows a phased approach:

  1. Integration & mapping
  2. Testing & validation
  3. Training & launch
  4. Ongoing optimization and support

The state will attest that each school and PSAP is connected, including confirmation from vendors and districts.

Yes. The platform is already deployed across:

  • A majority of PSAPs in Florida
  • Many of the largest school districts, providing a proven foundation for statewide expansion.

Join Florida’s Statewide Centralized Alert Platform